Privacy Promise

Privacy Policy

Musicdirect.net.au uses cookies.

We will not provide your personal details to any third party without your written consent.

In order to process your orders, we will store your name, address (for delivery and for billing), email address, telephone number and password, on our server when you Open New Account as shown on the ‘Register’ page.

When you tick ‘Yes, I would like to receive newsletters from MusicDirect’, we will use your name and email address to send you newsletters and other information about MusicDirect.net.au. You may unsubscribe from this service at any time when you Sign Into Your Account and go to the ‘My Account’ section.

When you place an order, you will receive the following email from MusicDirect:

  • Order Confirmation – to confirm that your order has been received, with a summary of your Order Status & Payment and Order Details.

When your order is dispatched you will receive the following email from MusicDirect:

  • Order Information – to confirm dispatch of your order from our warehouse.

Should any difficulty regarding your order subsequently arise, we will email you.

Should you have a question about your delivery, please email orders@musicdirect.net.au and quote your Order/Reference Number.